Refund policy

We want you to love your Louise Aroma experience. If you’re not fully satisfied, you may request a return within our 14-day policy window.

Return Eligibility:

• Products must be unused, unopened, and in their original packaging

• A proof of purchase (such as your order confirmation email) must be included

Timeframe:
Returns must be initiated within 14 days of the delivery date

Refund Process:
Once we receive your returned item, our team will inspect it. If approved, your refund will be processed to your original payment method.
Note: Original shipping charges are non-refundable.

Return Shipping Costs:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

📩 To initiate a return, contact us at: info@louisearoma.com